The Inn and Spa at Heartwood
- Room Reservations
- Room reservations are handled through our online booking service at WorldWeb.com.
- Please follow this link to check rates & availability, or to book online:
- Rates, Availability & Reservations
- If for any reason you are unable to reserve online, please telephone, fax or e-mail us.
- Packages, Specials & Spa Treatments
- Packages, Specials & Spa Treatments must be booked in advance. Please telephone, fax or e-mail us to make your reservation.
- phone : 403-823-6495
- toll-free : 1-888-823-6495
- fax : 403-823-4935
- heartinn@telusplanet.net
The House Rules
Children
Children are welcome in some of our rooms. Please see the room listings for details.
Pets
We are a pet friendly hotel. We require advanced reservations for pets. Cats and small dogs $25 per day with $200 refundable deposit on inspection prior to checkout. Larger or multiple dogs may be charged a higher daily rate and a higher deposit. Please inquire prior to booking. Pet carriers are required in rooms. Rooms with unregistered pets will be charged $250 for extra cleaning.
Smoking
Smoking is not allowed in any building on the property. Outdoor ashtrays are located near exits. Our staff are instructed to report smoking violations immediately. A $250 cleaning surcharge will be added if smoking is suspected in rooms.
Courtesy Items
We are in the business of romance. For wine or champagne glasses, corkscrews, ice or wine buckets, please call the front desk. CD and DVD players are available, we ask for a $5 cash donation for the rental of DVD movies which we donate to charity.
Cancellation
We have a 72 hour cancellation policy for individual bookings. Reservations cancelled less than 72 hours in advance will be charged to the credit card on file, including spa services. Theatre tickets are non-refundable.
Group Bookings
Reservations of three or more rooms are considered a ‘group’ and require a non-refundable deposit.